1. When making a purchase, you may receive the error message “Insufficient balance, please top up” or “Insufficient API balance, please contact the admin.”

In this case, if the product you wish to purchase is out of stock, please wait 24 hours before attempting to purchase it again.

2. What is VNG, Global, IP?

There are 2 types of accounts: 1 is VNG and 2 is Global. VNG account requires using Roblox VNG to enter, and global account: 1 is global IP, no notification, 2 is Vietnam IP, will be notified, just press the back button twice on Android or similar, the notification will disappear.

3. Withdrawal Support

The store does not support cash withdrawals. Customers are advised to consider the quantity they purchase when making a deposit at the store.

4. Does the store offer a warranty if the account can't be logged into or if the password is reset?
You can read each product's description to find out the warranty period and for more information. WARRANTY POLICY

NOTE:

• We are always committed to protecting our customers' interests and ensuring that all warranty claims are handled promptly and fairly.

• If you have any questions or need assistance, please contact us at CONTACT